Casino Account Dormancy Explained — Canadian Guide 2026

Logged back into an account untouched for over a year, eh, expecting my CAD $70 balance intact. Found it shrunk to CAD $35 after a monthly dormancy fee had been deducted for eight months. Learned the hard way.

Why Dormancy Fees Exist

Maintaining an active account carries real ongoing cost for a casino, dormancy fees offset that cost on effectively abandoned accounts.

Typical Timeframes And Fees

Most iGO-regulated casinos define dormancy between 6 and 12 months of zero login, a monthly fee gets deducted automatically after.

How Reactivation Works

Logging back in and verifying identity typically reactivates immediately, stopping further deductions.

Protecting An Unused Balance

Not planning to use an account again but have a balance? Withdraw it rather than letting dormancy fees eat it slowly.